Refund and Returns Policy

The Deck Divider

Last Updated: 6/3/25

 

At The Deck Divider, we take pride in the quality of our products and ensure they meet our high standards before they are shipped. Please review our Refund & Returns Policy carefully before making a purchase.

No Refunds & All Sales Final

All sales made through The Deck Divider are final. We do not offer refunds, returns, or exchanges for any reason, including but not limited to:

  • Change of mind
  • Incorrect purchases
  • Compatibility issues
  • Buyer’s remorse

 

Damaged or Defective Items

We take every precaution to ensure that your order arrives in perfect condition. If you receive a damaged or defective product, please contact us within 7 days of delivery at Sales@thedeckdivider.com with:

  • Your order number
  • Clear photos of the item and packaging showing the damage
  • A brief description of the issue

We will review each case individually and determine the best course of action, which may include a replacement or store credit at our discretion.

 

Lost or Delayed Shipments

Once an order has been shipped, The Deck Divider is not responsible for any delays, lost packages, or issues caused by the shipping carrier. If your package has not arrived within the estimated delivery timeframe, please check your tracking information and contact the carrier directly.

 

Contact Us

If you have any questions about this policy, please reach out to us at sales@thedeckdivider.com before placing your order.

By completing your purchase, you acknowledge and agree to the terms of this Refund & Returns Policy.

Would you like any adjustments or additional details included? 😊